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Customer Service / Phone Orders: 0121-356-6705

Returns, Refunds & Exchanges Policy

UK Customer Returns

We want you to buy from us with total confidence. If, for any reason, you are unhappy with the product you order, simply fill out our returns form here and email back to [email protected] . We will send you a postage label for your return. Simply place that on the outside of the parcel and drop it into your nearest MyHermes collection point - find the nearest one using this link Please also make sure to print off your returns form and include this in the package that you send back to us. That's it! When we receive the return, we will process that without delay!

Non UK Customer Returns:

Please fill in our returns form here and return it and the product to this address:
Returns Dept,
Unit 2,
Howard Centre,
Paper Mill End,

*We offer returns, refunds and replacements of products within one year of purchase date.

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